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Qualtrics Experience Management

Make every interaction
an experience that matters

Our software gives you the tools to ask the right questions, listen to what people need,
and respond with the right actions, every time. We call it empathy at scale — others
just call it good business.

Qualtrics XM how it works graphic

18,000 brands and 99 of the top 100 business schools use Qualtrics


Frontline dashboard reminding rep to show empathy

XM for Customer Experience

Stop customer issues from becoming lost revenue

Deliver better customer experiences across every digital and physical touchpoint. Automatically surface any friction and guide frontline teams to better serve your customers.

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Frontline dashboard reminding rep to show empathy
Team engagement is 73% so notification is triggered prompting action

XM for Employee Experience

Better employee experiences.
Better business outcomes.

Software to improve employee engagement and retention. Maximise your impact by focusing on the moments that matter most across the employee journey—from recruitment to exit.

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Brand momentum score with key drivers provided

XM for Strategy & Research

Get more ROI
out of your research

Design products people love, increase market share, and build enduring brands. Make smarter, faster business decisions with our easy-to-use survey software and predictive analytics.

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Brand momentum score with key drivers provided

Ready to see the XM platform in action?

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Why Qualtrics?


+

88%

of the Fortune 100
use Qualtrics

+

100M+ ACTIONS

automatically
triggered for
companies

+

633%
ROI

on our
CustomerXM
product

+

VOTED
LEADER

in Enterprise Feedback
Management Experience by G2 in Spring 2024

+

2M
USERS

in 100+ countries

+

2020 LEADER

in Employee Experience Management by Forrester

18,000 of the world’s best brands have turned to Qualtrics


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